Privacy Policy

At Kiots, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services. By engaging with Kiots, you agree to the practices outlined here.

1. Hosting and Security

Our website is hosted on Shopify, a trusted and secure platform that undergoes regular monitoring and backups. All communication between your browser and our servers is encrypted using HTTPS, ensuring your data is protected during transmission.

2. Data Collection

When you interact with us—such as purchasing a product, creating an account, or subscribing to updates—we may collect the following information:

Personal Details: Name, shipping/billing address, email, phone number, and purchase history.
Browsing Behavior: Products viewed, wishlisted, or added to your cart to improve your shopping experience.

This information allows us to fulfill your orders, enhance our services, and send occasional updates or marketing communications. You may opt out of marketing anytime by clicking the unsubscribe link in our emails.

3. Data Sharing

We do not sell or trade your personal information. However, we may share it:

To comply with legal requirements or processes.
To enforce our Terms of Service or protect our rights.
With trusted third-party partners (e.g., payment gateways, logistics providers) strictly for order fulfillment and operational purposes.

4. Payments

All payments are processed securely through third-party gateways that comply with PCI-DSS (Payment Card Industry Data Security Standards). Kiots does not store or access your payment details. For your safety, we recommend using trusted payment methods only.

5. Third-Party Services

We collaborate with carefully selected third-party providers for analytics, payments, logistics, and social media integrations. These providers have their own privacy policies, which we encourage you to review. Examples include:

Analytics: Google Analytics for website tracking and insights.
Social Media: Instagram, Facebook, and Pinterest for community and campaigns.
Logistics: Delivery partners for shipping and order fulfillment.

6. Cookies and Local Storage

We use cookies and local storage to improve your browsing experience. For example:

Functional Cookies: To manage your shopping cart and checkout.
Analytics Cookies: To track performance and improve site functionality.
Preference Storage: To remember your size, color, or product choices.

You can disable cookies in your browser settings, though this may affect website performance.

7. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined here, including fulfilling orders, complying with legal obligations, or resolving disputes.

9. Data Security

We use industry-standard security practices to protect your data. While no system is 100% secure, we continually review and enhance our safeguards to keep your information safe.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most recent version will always be available on this page with an updated date.

11. Contact Us

If you have any questions about this policy or your data, please reach out:

📩 Email: hello@kiots.life

🕒 Support: Monday–Friday via email or request a callback.

We’re committed to protecting your privacy and ensuring your trust in Kiots.